Customer Care

How Long Will It Take My Hair To Ship? 

Processing time is 3-5 business days after credit card authorization is completed. Orders are shipped via USPS first class mail. We ship 7 days a week excluding holidays. All packages will include tracking which may be tracked at usps.com. Also signature confirmation will be used for all orders. If an order is sent back for incorrect address given, customer will be fully responsible for redelivery fee. 

Return Policy

We do not offer returns or refunds however special circumstances will be reviewed if the hair has not been processed or had any chemicals. 

Payment

We use Paypal Merchant to accept payments which is fully secure. 

You may contact us at ritzyposhhair@gmail.com for all other question or order inquires.